The Software Bureau are delighted to have been invited to introduce Clean Contacts to the Dynamics 365 Birmingham User Group.

It’s a fantastic opportunity to engage with a community of Dynamics 365 experts and inform them of our unique solution.

This meeting is free to attend for all Dynamics CRM users and being a virtual event EVERYONE will be very welcome!!

It will be taking place on Wednesday 19th May 2021 at 5:30pm, and we would love to have you along!

The full agenda for the event is as follows:

Session : A new & unique approach to data cleansing in D365
Speaker : Ben Warren, The Software Bureau

Every business has to clean their data, but the current methods can be complicated and risky. Clean Contacts enables automated data cleansing of UK consumers – identifying where an individual has moved, where they have moved to or if they have passed away.

Hosted within MS Azure, with no data having to leave the environment to ensure maximum security, and integrated into D365 using the Power Platform.

This session will provide an overview of the solution and demonstrate how a D365 user can gain total peace of mind.

Session : Customer Service Workspace
Speaker : Neil Parkhurst (MVP)

Dynamics 365 now includes several user interfaces your customer service agents may want to use. We already have Customer Service Hub, Unified Service Desk and Omnichannel for Customer Service.

Customer Service Workspace is the newest kid on the block! So what does it offer and when might you use it in preference to these existing established options.

In this presentation you will see a demo of the Customer Service Workspace. And additionally the App Profile Manager and more!!!

Joining Instructions