#datasecurity Archives - The Software Bureau

Introducing our new Trust Centre and Celebrating Another Successful ISO/IEC 27001:2022 Audit

#datasecurity, #infosec, GDPR

Introducing our new Trust Centre and Celebrating Another Successful ISO/IEC 27001:2022 Audit

By Martin|2026-10-29T06:32:53+00:00October 29th, 2026|

When organisations entrust us with their data, software, and critical business processes, security is not an optional extra. It is a fundamental responsibility. That's why we are delighted to announce two important milestones: The launch of our new Trust Centre The successful completion of our latest ISO/IEC 27001:2022 surveillance audit Together, these demonstrate our ongoing commitment to information security, data protection, governance, and transparency. Welcome to Our New Trust Centre As security and compliance requirements continue to grow, organisations are increasingly being asked to demonstrate how they protect data, manage risk, and maintain robust operational controls. To make that process easier for customers, partners, and prospective clients, we have launched our online Trust Centre. The Trust Centre provides a central [...]

Quality, Security and Reliability: How The Software Bureau Delivers Software Our Customers Can Trust

#datasecurity, #infosec, Data Security, Quality Assurance, The Software Bureau

Quality, Security and Reliability: How The Software Bureau Delivers Software Our Customers Can Trust

By Martin|2026-08-05T08:23:48+00:00August 5th, 2026|

At The Software Bureau, quality is not something that is tested at the end of a project. It is built into every stage of our software development lifecycle. From initial design and development through to deployment and ongoing support, we are committed to delivering reliable, secure, and high-performing software solutions that our customers can depend on every day. Our customers trust us with critical business processes, and we take that responsibility seriously. That is why we have invested heavily in automated quality assurance processes, specialist Quality Assurance resources, secure development practices, and independent security validation to ensure every release meets the highest standards. Quality Built into Our Development Process Modern software development demands a proactive approach to quality. Rather than [...]

Why Information Security Due Diligence Matters and Why SwiftCore’s Perfect Audit Matters Even More

#datasecurity, #infosec, Compliance, Data Security, GDPR, SwiftCore, The Software Bureau

Why Information Security Due Diligence Matters and Why SwiftCore’s Perfect Audit Matters Even More

By Martin|2026-02-16T13:28:41+00:00February 16th, 2026|

In January, The Software Bureau’s cloud processing engine, SwiftCore, underwent a comprehensive data security audit and full penetration testing programme conducted by an independent information security specialist. We are proud to share that SwiftCore received a perfect bill of health, with only six very minor issues identified, all of which are already being fully addressed. For us, this is more than a compliance exercise. It is a commitment to our clients, our industry and the data we all rely on every day. Information Security Is Not Optional. It Is Foundational. Across every sector, organisations depend on software suppliers to manage, process and safeguard sensitive information. That places software providers like us at the centre of the Information Security equation. When [...]

Why The Software Bureau Should Be Your First Choice for Data Processing, Cleansing & Postal Sortation Software

#datasecurity, #infosec, Data Security, The Software Bureau

Why The Software Bureau Should Be Your First Choice for Data Processing, Cleansing & Postal Sortation Software

By Martin|2025-11-04T06:48:18+00:00November 4th, 2025|

Choosing a software provider for data processing and mail sortation is not just about ticking boxes. It is about ensuring your business is protected, supported, and future proofed. The Software Bureau has earned its place as a trusted partner for organisations across the UK. Our software processes over 2 billion items annually, powering more than 75% of all UK advertising mail. That scale is no accident. It is the result of years of refinement, investment, and industry insight. Led by Experience Our management team brings together over 100 years of hands-on experience in software development, direct mail, data management, and production. We understand the pressures and complexities of the sector because we have worked in it. That experience shapes every [...]

Third Party Data Breaches Highlight the Need for Strong Vendor Security

#databreach, #datasecurity, #infosec, Data Security, GDPR, The Software Bureau

Third Party Data Breaches Highlight the Need for Strong Vendor Security

By Martin|2025-10-20T16:16:30+00:00October 20th, 2025|

At The Software Bureau, we take information security seriously. Our recent retention of the ISO 27001:2022 certification reflects our ongoing commitment to protecting sensitive data and maintaining the highest standards of security across our operations. However, the recent data breach involving LNER’s customer communications database, managed by a third party supplier - https://www.printweek.com/content/news/lner-data-accessed-in-customer-comms-breach, is a stark reminder that security must extend beyond internal systems. Reports indicate that unauthorised access was gained through a supplier, compromising customer data and raising serious concerns about vendor oversight. This incident reinforces a critical point. Your organisation’s data security is only as strong as the weakest link in your supply chain. While The Software Bureau does not share any customer data with third parties, we [...]

The Software Bureau Retains ISO 27001:2022 Certification

#datasecurity, Compliance, Data Security, GDPR, The Software Bureau

The Software Bureau Retains ISO 27001:2022 Certification

By Martin|2025-10-09T11:27:26+00:00October 9th, 2025|

We’re proud to announce that The Software Bureau has once again successfully retained its ISO 27001 certification. This achievement isn’t just a piece of paper on the wall for us. It’s a reflection of how deeply Information Security runs through everything we do. We take data protection seriously because we know the devastating impact that a breach of GDPR can have on any business – including our own. Protecting information isn’t just about compliance; it’s about trust, integrity and responsibility. Our dedicated Information Security team leads the charge. They hold senior positions within the business and carry significant responsibility to ensure our processes, systems and people remain aligned with the highest standards of security. Their expertise and vigilance mean our [...]

Update on the UK Data (Use & Access) Act – and Why Clean Data Is More Crucial Than Ever

#data, #datasecurity, #infosec, Client Area, Compliance, Cygnus, Data Hygiene

Update on the UK Data (Use & Access) Act – and Why Clean Data Is More Crucial Than Ever

By Martin|2025-06-18T11:26:49+00:00June 18th, 2025|

On 11 June 2025, UK Parliament completed the final round of “ping‑pong” over the Data (Use and Access) Bill in the House of Lords, paving the way for Royal Assent and its conversion into the Data (Use and Access) Act 2025 This is a major milestone in updating the UK’s data protection landscape post‑Brexit—and it signals that smart, responsible data use is now firmly on the national agenda. What You Should Know The Act introduces several important refinements: A staggered roll‑out of updated UK GDPR provisions, including relaxed rules around cookies, Data Subject Access Requests (DSAR), automated decision‑making, and strengthened provisions for scientific research A formal category of “recognised legitimate interests”, clarifying when data can be used without a full [...]

The Data Breach Epidemic: A Wake-Up Call for Data Hygiene

#data, #databreach, #datasecurity, #hacking, #infosec, Client Area, Cygnus, Data accuracy, Data Hygiene, Data Processing, Data Security, Industry, JICMAIL, Suppression Files

The Data Breach Epidemic: A Wake-Up Call for Data Hygiene

By Martin|2025-06-02T14:59:09+00:00June 2nd, 2025|

Earlier this month, cybersecurity researcher Jeremiah Fowler uncovered an unsecured database containing over 184 million login credentials. This trove included usernames and passwords for major platforms such as Google, Apple, Microsoft, Facebook, Instagram, and Snapchat, as well as sensitive data from bank accounts, health services, and government portals. Alarmingly, the database was unencrypted and publicly accessible, making it a "cybercriminal's dream". Closer to home, you can’t fail to have missed M&S’ significant cyberattack, leading to the theft of customer data, including contact details and order histories. The breach disrupted online operations and is projected to cost the company approximately £300 million in lost operating profit. The attack was reportedly executed by the cybercriminal group Scattered Spider, exploiting vulnerabilities in third-party [...]

Data Powers Progress – But People Still Make It Happen

#data, #datasecurity, AI, Analytics and data science, Automation, Data accuracy, The Software Bureau

Data Powers Progress – But People Still Make It Happen

By Martin|2025-04-01T12:54:21+00:00April 1st, 2025|

We’re living in a data-first world. Whether it’s driving marketing campaigns, optimising customer experiences, or ensuring regulatory compliance, data is the fuel behind every smart decision. But while automation and AI are accelerating what’s possible, it's the human element that ensures data is collected properly, understood, and turned into action. Striking the right balance between automation and human insight is now a defining trait of high-performing organisations. Machines can process at speed and scale, but people provide context, creativity, judgement, and communication. That balance is also reflected in LinkedIn’s latest report on the 15 fastest-growing skills in the UK. Unsurprisingly, AI literacy and the ability to work with large language models are rising rapidly. But so too are deeply human [...]

23andMe Collapse Sparks Urgent Questions About Data Responsibility

#data, #datasecurity, #infosec, Client Area, Cygnus, Data accuracy, Data Hygiene, Data Processing, Data Security, GDPR, Suppression Files

23andMe Collapse Sparks Urgent Questions About Data Responsibility

By Martin|2025-03-26T11:15:47+00:00March 26th, 2025|

Once a Silicon Valley darling, DNA testing company 23andMe has now gone into administration—leaving behind not just a troubled balance sheet, but a trove of highly sensitive personal data. Millions of customers entrusted the firm with their genetic information, family histories, and health predispositions. Now, the burning question: what happens to that data? The debate has ignited fears over data ownership, consent, and corporate accountability. In the UK, administrators are bound by GDPR, but the worry remains that valuable genetic data could be sold to settle debts, repurposed without consent, or exposed through weak security controls. This situation highlights a deeper issue: data stewardship isn’t just a technical obligation—it’s a moral one. Companies handling sensitive personal data, especially of the [...]