DM delivered by drone!
Last week Royal Mail trialed the use of drones to deliver health and safety equipment, COVID-19 testing kits and general mail items, including direct mail, [...]
Charities taking data hygiene more seriously
A new report by the Fundraising Regulator shows that more charities are taking data hygiene seriously than previously. This year, only 14 charities were found [...]
Introducing Clean Contacts @ D365UG Birmingham
The Software Bureau are delighted to have been invited to introduce Clean Contacts to the Dynamics 365 Birmingham User Group. It's a fantastic opportunity to [...]
Government departments can now very easily clean their data
It was recently announced that the UK government has signed a new three-year Memorandum of Understanding (MOU) with Microsoft to enable public sector organisations to continue [...]
Microsoft and Nuance deal spearheads next generation customer engagement
As many of you will know a few weeks ago we launched Clean Contacts, an innovative data hygiene product for customers of Microsoft Dynamics 365. [...]
CRM market set to more than double in 7 years with SMEs driving growth
The global CRM market size is expected to gain momentum by reaching $128.97 billion by 2028 from $58.04 billion in 2021, a CAGR growth rate of 12.1 per cent, [...]
Whoops, we did it again!
Over the years, our industry has regularly been hauled over the coals for an offensive or profane word slipping through the net and ending up replacing the name of the intended addressee, [...]
JICMAIL – Report on Consumer Interaction with mail during lockdown
Lockdown was a difficult time for all of us, and we hope all our clients managed to get through the period without too much difficulty [...]