Direct Mail Continues to Deliver

By |2024-03-05T08:06:41+00:00March 5th, 2024|

The latest data from JICMail reinforces our recent article about the resurgence of print (which you can read here: https://www.thesoftwarebureau.com/print-the-comeback-kid/) The research shows that direct mail is not only holding its ground, but is playing a pivotal role in driving significant commercial returns for businesses. The Power of Mail in Numbers The Q4 2023 data reveals that 6.5% of direct mail prompted a purchase, marking a notable increase from 4.8% in the same quarter the previous year. This surge underscores the evolving consumer behaviours, particularly the increasing regard for direct mail as a communication channel and the shift towards e-commerce, with 3.3% of mail driving online purchases directly. The digital footprint of mail extends further, with 8.4% of recipients visiting [...]

Print – the comeback kid!

By |2024-02-19T05:45:21+00:00February 19th, 2024|

In a time where the digital realm dominates our daily lives, print is making a strong come-back A new report from Sopro reveals that consumers are increasingly favouring print over digital, particularly for marketing communications. This is highlighted by a significant decline in the effectiveness of email-only campaigns and a doubled preference for postal communications among consumers over the past year. The study, which analysed over 75.2 million emails and gathered insights from more than 350 sales and marketing professionals, found a 22% drop in the success rates of email-only activities in 2023 compared to the previous year. That said, the majority of shoppers (67%) still welcome email contact, but it suggests that its impact is waning. Conversely, the preference [...]

Ditching Saturday (and Monday and Friday) post could irrevocably damage the direct mail industry

By |2024-01-24T13:59:39+00:00January 24th, 2024|

The recent news of a potential reduction in the Universal Service Obligation (USO) delivery days by Ofcom has sent ripples through the direct mail industry. A leaked report earlier in the week suggested a move from six to five delivery days per week, effectively removing Saturday deliveries. Then this morning another story suggests that Royal Mail could move to a three-day week! It’s hard to keep up. But whatever, the outcome, the proposed plans will raise questions about the impact on direct mail campaigns. The Significance of Saturdays in Direct Mail Traditionally, Saturday has been a golden day for direct mail campaigns. A weekend delivery often catches recipients in a more relaxed state, leading to better engagement and response rates. [...]

2024: The Year of Do or Die

By |2024-01-08T11:54:55+00:00January 8th, 2024|

As we rang in the New Year the collapse of Communisis marked a less than auspicious start for the industry. Tom Preston-Werner’s famous quote: "You’re either the one that creates the automation or you’re getting automated” has never been more pertinent. In an era where digital transformation is reshaping industries, the direct mail sector, traditionally reticent to change, is now standing at the crossroads of innovation and tradition. The crux of this transformation is automation, a concept that is essential for the future of the industry. Automation in direct mail streamlines processes including sorting, addressing, and packaging. This mechanisation significantly reduces the time and labour involved, translating to lower operational costs and higher efficiency. By minimising manual interventions, automation also [...]

In the mood for giving: How well-being sparks generosity through direct mail

By |2023-10-31T17:06:16+00:00October 31st, 2023|

A new academic study from the University of Massachusetts and Georgia Institute of Technology has found a connection between donor well-being and their generosity, suggesting that designing direct mail campaigns that makes people feel happy will be an effective way to encourage donations. The concept explores the concept of “preheating,” by replicating the warm glow often associated with post-donation moods. While psychologists are familiar with this idea, the study is the first to identify the impact of this on charitable giving. Using natural language processing tools the sentiment of communications donors sent before and after they made a donation were analysed. The researchers detected a reliable and statistically significant mood boost in communications sent up to about an hour before [...]

Direct mail effectiveness soars!

By |2023-10-03T09:17:46+00:00October 3rd, 2023|

In the ever-evolving landscape of marketing channels, email and social media often hog the spotlight. However, the continued resurgence of mail is also hitting the headlines.  In Q2 2023, the effectiveness of the mail channel reached its highest point in a year and a half, with an impressive 31 percent of mail driving positive commercial outcomes for brands. Mail's Remarkable Resurgence One of the most striking findings of Q2 2023 is that mail's effectiveness as a commercial marketing channel saw a year-on-year growth of nine percent. This growth propelled the proportion of mail items prompting actions among consumers to its highest level. This surge in effectiveness reaffirms that mail is far from obsolete in the digital age. A Comprehensive Customer [...]

Unleashing the Magic of Mail

By |2023-09-25T12:24:44+00:00September 25th, 2023|

We are all now coming round to the fact that there's something timeless and magical about direct mail. You just have to scan the recent news headlines to see that mail’s resurgence is not a flash in the pan. According to JICMAIL its effectiveness recently reached its highest point in a year and a half, with an impressive 31 per cent of mail driving positive commercial outcomes for brands. It is also now the most trusted form of marketing by consumers and commands attention for c.2 minutes across a lifespan of 28 days in the home. Its therefore unsurprising that Marketreach has breathed new life into their "Magic of Mail" campaign, aiming to showcase the incredible attributes of physical mail [...]

Attention please! DM proven to be a high attention channel

By |2023-08-29T15:09:56+00:00August 29th, 2023|

A year-long, in-depth study conducted by JICMAIL has revealed that on average, a direct mail piece holds consumer attention for 108 seconds. Similarly, partially addressed mail commands attention for 64 seconds, while door drops maintain engagement for 46 seconds. This definitively positions mail as a high-attention channel. This is particularly true when amalgamating these new metrics with existing research that underscores mail as the most trusted form of communication, a compelling case emerges for integrating mail into the marketing mix. In addition, JICMAIL has collaborated with PwC to convert these attention-based metrics into an average cost per minute, specifically targeting various audience segments. This enables marketers to make direct, comparative evaluations between mail and alternative media formats. The study reveals [...]

Direct marketing spend at highest level since 2006

By |2023-08-02T10:08:51+00:00August 2nd, 2023|

The ongoing cost-of-living crisis has had a big impact on media spend, the latest IPA Bellwether report reveals. Main media budgets encompassing TV, online, radio and press have tanked, whilst direct marketing, events and sales promotions have soared, reflecting reactive change by UK businesses in response to the economic climate. Sales promotions achieved the highest growth rate (13.4 percent), its biggest uplift in more than two decades of survey data. This indicates that marketers are keen to support their customers by providing them value for money, through offers and deals. Events also performed well, experiencing an increase of 9.3 percent. The growth is attributed to a desire from brands to have closer, more personal relationships with their customers. Underpinning this [...]

Those most likely to donate as a result of Direct Mail

By |2023-07-21T09:18:23+00:00July 21st, 2023|

A new study, The Future of Direct Mail 2023, reinforces the effectiveness of direct mail, with the overwhelming finding that 81% of people engaging with direct mail in some way. Almost two thirds were found to have purchased a physical product as a result of receiving a piece of DM, 43% took advantage of a discount or special offer that was promoted through the mail, 35% applied for a financial product whilst 25% donated to charity as a direct result of a call to action within a mail pack. With charity fundraising suffering as a result of the cost-of-living crisis, understanding the impact of direct mail and who is most likely to respond is incredibly valuable. The report finds that, [...]

Go to Top