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Automation vs Accuracy: Striking the Right Balance in Data Handling

By |2025-04-30T17:03:29+00:00April 30th, 2025|

New stats out this week show that last year EU regulators imposed over €1.2 billion in fines for data protection violations, including a €310 million penalty against LinkedIn for unlawful data processing practices. While the ICO has taken a more restrained approach, issuing fewer fines in 2024, the message is clear: data governance lapses can lead to significant financial and reputational damage.​ In this regulatory climate, many marketers are rightly embracing automation to streamline operations and reduce human mistakes leading to non-compliance. When combined with strong data hygiene practices, automation can drive incredible efficiency and accuracy. However, without the right safeguards in place, it can also unintentionally amplify errors — leading to wasted resources and potential regulatory risk. At The [...]

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Why Homemover Trends Mean Marketers Must Get Smart With Address Data

By |2025-04-17T09:21:06+00:00April 17th, 2025|

The Shift from Moving to Improving New research reveals that the traditional pattern of moving up – or down – the property ladder is being replaced by a trend for staying put and adapting the current home to suit evolving needs. According to The Way We Live Now 2025 report from B&Q, flexible working and multigenerational living are driving a major rise in DIY. Nearly two-thirds of families have remodelled their homes to accommodate changing needs, and many now see their current property as their ‘forever home’. A significant number have carried out or are planning major transformations, such as extensions or reconfigurations, while others are staying put due to financial pressures like mortgage affordability or lack of deposit. Meanwhile, [...]

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Charities Potentially Secure £290m Boost Following Data Bill Amendment

By |2025-01-24T10:51:10+00:00January 24th, 2025|

Charity marketers are celebrating a major win after the UK Government backed an amendment to the Data (Use & Access) Bill, extending the ‘soft opt-in’ provision to third-sector fundraising. This development follows a robust lobbying campaign led by the DMA. Soft-opt in becoming a reality for charities The ‘soft opt-in,’ a rule allowing organisations to send marketing emails to individuals who have previously engaged with them, was initially excluded from the new bill after being present in its predecessor, the Data & Digital Information Bill. In response, the DMA issued a letter in November to the Secretary of State for Science, Innovation & Technology, Peter Kyle, urging the Government to reconsider. Research prepared to support the amendment found that  charities [...]

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84% of ecommerce marketers say Direct Mail delivers best ROI

By |2024-07-16T13:07:42+00:00July 16th, 2024|

According to a new report by Lob, 84% of ecommerce brand marketers agree that direct mail delivers the best ROI, response rate, and conversion rates compared to all other channels, a notable increase from 74% in 2023. The value of direct mail marketing for the eCommerce industry continues to grow, with 85% of marketers in the sector affirming that it offers the best ROI of any channel their organisation uses. An impressive 91% also agree that it delivers the best response rates. Increased Investment and Automation Reflecting this resurgence, 82% have said that they have increased their budget allocation for direct mail, up from 58% in 2023. The adoption of direct mail automation platforms has also seen a significant rise, [...]

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In Conversation with MS Society: Exclusion is Key – It’s Not What They Want, It’s What They Don’t Want That Counts

By |2024-08-05T08:24:32+00:00June 19th, 2024|

In Conversation with MS Society: Exclusion is Key - It's Not What They Want, It's What They Don’t Want That Counts In the increasingly tricky world of data management, the key to success often lies in the details of what you exclude rather than what you include. This principle is nowhere more critical than in the charitable sector, where sensitivity and precision in data handling can significantly impact both operational effectiveness and the well-being of those they serve. We recently spoke with Rachel Draper, Database Manager at MS Society, about their approach to data cleansing using SwiftCleanse, which is proving key for ensuring that their communications are both accurate and respectful. Generating Goodwill through Relevant Communications The value of data [...]

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